This session is a critical enhancement to your Emergency Response Plan with integration into your Safety Management System. The NBAA Schedulers & Dispatchers Committee is a champion of this program and advocates it for flight departments to prepare themselves for family assistance as part of their response to an accident. Is your flight department prepared to effectively and appropriately respond to the loved ones of those affected by an aircraft accident? Do you have the tools to efficiently and effectively support families in their time of need while protecting your company and brand reputation? Experts in this session will discuss an aviation accident’s impact on family members and how family assistance training is a vital component of your ERP and SMS. Specifically the panelists will address:
• What is Family assistance?
• A Survivor's story
• The Dollars and Sense of Family Assistance Plans to include mitigating loss; benefits to an operator who incorporates family assistance practice and plans.
• The Operator's perspective: How to start and evolve your plan.
For information on Part 1 of this series CLICK HERE
October 19, 2010 3:30 PM Eastern
1 hour, 30 minutes