NBAA 20th Annual Schedulers and Dispatchers Conference
Seminar Information
Seminar Date:
January 14, 2009
Seminar Location:
Long Beach Convention and Entertainment Center
Long Beach, CA
Communicating with Aircraft in Flight
How often have you had to get an important message to a flight crew or passenger while the aircraft is still airborne? Or, how often have your passengers had important business activities to conduct while enroute on an extended flight without computer connectivity or online access to email, presentations, or the Internet? These are only some of the communication challenges most business travelers experience. Session attendees will learn about some of the advances in aviation technology and services that make it easier to communicate with business aircraft, and that can enable increased productivity and communication for in-flight passengers.
Speaker Information
Abi Gonzaga  [ view bio ]
Scott Hamilton  [ view bio ]
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Fuel Saving Tools You Can Use
Do you feel that you have the best tools to save your company money on fuel? You will have the chance to hear from a panel of FAR Part 91 and 135 schedulers who will share their secrets of success. Topics will include contract fuel, software programs, fuel management companies and negotiating prices with an FBO directly.
Speaker Information
Trish Jones  [ view bio ]
Derek Lang  [ view bio ]
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Dispatch Resource Management
Many of the problems encountered by flight crews and aircraft dispatchers have very little to do with the technical aspects of flight operations. Instead, most are associated with poor group decision-making, ineffective communication, inadequate leadership, and poor task or resource management. Historically, aircraft dispatcher training programs have focused almost exclusively on the "how to" aspects of dispatching and on an individual dispatcher's performance; these programs did not effectively address resource management issues fundamental to safe flight. Human factors awareness should be an everyday part of a Dispatcher's workplace environment and culture. More importantly, the resourcefulness displayed while making critical decisions is an opportunity the Scheduler/Dispatcher must take advantage of.
Speaker Information
Bob Gould  [ view bio ]
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Part 135 Scheduling for Beginners
Industry veterans will discuss basic scheduling for FAR Part 135 operators. Explore crew scheduling and flight coordination. Learn about maintenance differences between Part 135 and Part 91 operations. Get tips on trip preparation and a list of valuable reference resources you can use to make every trip a success!
Speaker Information
Craig Curtis  [ view bio ]
Lance Warren  [ view bio ]
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Part 91 Scheduling for Beginners
Are you a new FAR Part 91 scheduler or interested in this career? Join our interactive session on scheduling in a Part 91 flight operation. Our panel of veteran schedulers will share their expertise on what strategies have worked best for them, as well as those practices to avoid. Topics will include basic scheduling concepts and terminology, trip planning from start to finish, and how to get the most out of your scheduling software. Finally, the session will teach you how to successfully leverage the many resources including, Regional Groups, NBAA membership, conferences and SPDPs, available to you.
Speaker Information
Sharon DeFeitas  [ view bio ]
Larry Mueller  [ view bio ]
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Flight Planning in Today's Complex Airspace
This session will take an in-depth look at the regulations and requirements surrounding flight planning with RNAV, RAIM, ETOPS and ICAO filing. An FAA representative will provide the most up-to-date information for 2009.
Speaker Information
Mike Cetinich  [ view bio ]
Lou Volchansky  [ view bio ]
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Mini - IOC Part 1 and 2
If your next trip requires international travel, then the detailed regional overviews offered in this session will be valuable to you. This two-day session is packed with useful, specific information about operating overseas. Part 1 covers Europe, Russia and China. (Part 2 is presented on January 15, 1:00 - 3:00pm and covers Africa, the Middle East and the "Stan" countries.)
Speaker Information
Richard Ballew  [ view bio ]
Stacy Hodges  [ view bio ]
Michael Ouellete  [ view bio ]
Darryl Young  [ view bio ]
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Understanding the Advanced Passenger Information System (APIS)
As new security programs are developed for business aviation, operators conducting international flights may face additional requirements, such as submitting passenger manifest information through the Customs and Border Protection's Advance Passenger Information System (APIS). This presentation will provide an overview of the proposed APIS submission requirements for FAR Part 91 operators and review current APIS requirements for Part 135 air carriers. In addition, an update on security programs and best practices for business aircraft will be provided.
Speaker Information
Scott O'Brien  [ view bio ]
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Developing an International Checklist
Are you planning your first international trip or have you done many before? Either way, you need to be more prepared than ever before in today's complex ternational environment. Where do you start? How do you determine f you have covered all your bases? From trip inception to the aircraft landing at home base, every stage of the trip poses unique challenges that need to be overcome to ensure a positive experience for your passengers. This session will provide a foundation in developing a checklist to help you facilitate successful international trips.
Speaker Information
Phil Linebaugh  [ view bio ]
Dave Small  [ view bio ]
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Tax Implications of Personal Use of Company
The IRS,FAA and SEC each have separate, sometimes conflicting rules for dealing with personal use of company owned or chartered aircraft. These rules changed significantly in 2004 and continue to evolve. This session will explore the specific IRS rules and regulations, FAA regulatory considerations, and SEC disclosure requirements for companies (private and public) and employees who use the corporate aircraft. This session also will address the differences between business, personal and entertainment use of aircraft and how to deal with the inevitable mixed-use flights. Record keeping and internal reporting will be discussed, and will include practical examples and "eal life" tuations. A question and answer period will follow.
Speaker Information
Kent Jackson   [ view bio ]
Jed R. Wolcott   [ view bio ]
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New York City Area Airspace Overview
Presented by a member of the New York TRACON traffic management unit and members of the NBAA GA Desk. How often do your executives/customers ask, "Which is the best airport to use in the New York Metro area?" There are many factors to consider when answering this question. Session attendees will receive an overview of the New York Metro airspace and examine the air traffic flow complexities associated with this complicated area. They will also gain knowledge of airport specific details on how each airport
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Dean Snell
Ernie Stellings
Ralph Tamburro
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Flight Departments and Service Team Providers
Teamwork is an essential element for aviation success. Learn how vendors can help make a scheduler/dispatcher's job more efficient, economical and easier through:
  • Customer service - Vendors can be extended members of your scheduler/dispatch team.

  • Benefits - Vendors can provide discount rates on hotel, cars, catering assistance

  • Cost Information - Vendors are a source for data on fuel costs, ramp fees, handling fees and landing fees
    • Speaker Information
    Walter Chartrand  [ view bio ]
    Mi Kosasa
    Pam Lohman  [ view bio ]
    Bradley Pacific
    Marilyn Sullivan  [ view bio ]
    Dianne Tarantino  [ view bio ]
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    Best Practices for Schedulers
    Hindsight is 20/20. Would you do anything differently if faced with the same situation again? Is there a better way to handle routine tasks? This breakout session provides an opportunity to exchange ideas, tips and techniques with fellow schedulers and dispatchers so you can develop effective strategies for handling various scenarios common to most flight departments. Experienced schedulers and dispatchers will present their views and share procedures for dealing with: customer/scheduling interface, scheduling/crew communications, scheduling procedures/protocol documentation, checklists, etc. Audience participation is expected, as your knowledge and experience may benefit others.
    Speaker Information
    Sharon Forbes  [ view bio ]
    Gerald Grady  [ view bio ]
    Sue Pickelman  [ view bio ]
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    Successful Strategies for Regional Groups
    Regional scheduler and dispatcher groups have been around almost as long as the S and D Conference, which is celebrating its 20th anniversary in 2009. What has made the longest-lived regional groups successful? Learn what steps to take to establish and sustain a successful regional group.
    Speaker Information
    Trish Jones  [ view bio ]
    Kathy Larson  [ view bio ]
    Theresa Lushina  [ view bio ]
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    Runway Analysis
    Runway analysis is a critical component to flight planning for both FAR Part 91 and 135 operations. Learn how airport characteristics, weather and operating rules affect aircraft performance. Determine how takeoff and landing weights impact fuel efficiency. Increase your dispatching awareness by learning more specifics of runway analysis.
    Speaker Information
    Jeff Daniels  [ view bio ]
    Greg Garner  [ view bio ]
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    Understanding Handling Fees
    Did you just get a bill for air navigation fees for a trip that was completed three months ago? What is the difference between the fees charged by your trip support provider and the third-party fees they pass through to you? A panel consisting of service providers, a worldwide ground support provider, and a flight department representative will discuss these questions and more. Attendees will gain valuable understanding critical in reconciling the trip against the charges received.
    Speaker Information
    Gary Dietz  [ view bio ]
    Ken Eiken  [ view bio ]
    Bris Gannett  [ view bio ]
    Trevor King
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    Cross Border Issues
    Presented by U.S. Customs and Border Protection, Canadian Border Services and other international agencies What is a "Southern Border of Entry" airport? Where is 30 degrees south latitude? Who contacts CANPASS? What is cabotage, and to whom does it apply? This panel of experts will discuss issues related to flying across the borders of Canada, the USA and Mexico. Topics to be covered include CANPASS, cabotage, crossborder documentation requirements and future regulations.
    Speaker Information
    Sam Barone, CBAA President & CEO
    Sergio Espinoza
    Scott Harrold
    Jake McCrae
    Eric Rodriguez
    Manuel Romeo Vargas
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    To Be Or Not To Be . . . A Licensed Dispatcher?
    Presented by a panel of licensed dispatchers and a representative from a dispatch training facility Many schedulers will face this decision sometime during their career. What does a licensed dispatcher do and what does it take to become one? Does it add value to your flight department? Is this the right choice for you and your career path? Our panel will provide answers to these tough questions and help you make an informed decision.
    Speaker Information
    Craig Curtis  [ view bio ]
    Danny Mortenson
    Cindy Polfliet
    Aymie Thornton
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